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Terms & Conditions
for all booked face to face Wellbeing programs 
Completed : November 2024

Please read carefully and print or save a copy of this agreement for future reference. By registering for a Qui Coaching Positive Spaces program you are confirming that you fulfil the specific pre-requisites and that you agree to be bound by the following terms and conditions:

 

In the Terms and Conditions the following definitions apply:

“Participant/you” means any person who has completed and submitted via email, on the Qui Coaching website or in person a registration form confirming attendance to a program.

“Venue” means any venue for any program excluding online.

“Terms and Conditions” means these terms and conditions.

 

1. Program application

1:1 Once you have applied either online, by email or in person by completing the registration form, agreed to these Terms and Conditions and paid the program fee you will receive a Welcome email confirming that Qui Coaching Positive Spaces has received your application and acceptance of the Terms and Conditions.

 

1.2 Acceptance of a person as a participant is at the absolute discretion of Qui Coaching.
 

2. Eligibility

2.1 Participants should be at least 18 years of age, in good mental health and able to speak and read English.

 

2.1 You are joining this program with the intention and commitment of attending all sessions of the program. A variety of home practices will be suggested, which are included in the handbook and you will be asked to complete these to build a habit of mindfulness - this is essential for gaining the benefits of the program. You will be fully supported.

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3. Health and Wellbeing - your mental health and wellbeing is our highest priority. 

3.1 If you have symptoms of mental ill health, it is your responsibility to consult your doctor and/or other healthcare professionals and follow their advice before registering for any programs. Whilst, we take every precaution to ensure safety of your mental health and wellbeing we cannot be held responsible for any adverse effects due to mental ill health.

 

3.2 Meditation has many benefits for our mental health and wellbeing which will be covered on the program. However, please be aware that meditation can also trigger waves of sadness, anger, fear or jealousy, which have been sitting deep within you and that may make you feel uncomfortable. This is a natural and healthy dimension of meditation practice and these emotions will gradually subside. If however this causes you concern please advice Jacqui at Qui Coaching as soon as possible so that you are supported. 

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4. Payment

4.1 Qui Coaching programs on Positive Spaces are based on payment prior to the start of the program. 

 

4.2 The fee for each program booked must be paid in full at least 30 days prior to the start of the program to allow enough time for any workbooks or information to be completed in time. Participants will only be registered on the program once payment is received in full.

 

4.3 Payment receipts will be sent to participants on receipt of payment. Qui Coaching accepts payments via BACS bank transfer on line or in person by debit/credit card where appropriate.

 

5. Cancelling a program

5.1 Cancellations should be made via email to jacqui@quicoaching.co.uk.

 

5.2 Cancellations made at least 30 days prior to the start date of the program will be refunded in full. Any cancellations after that will be assessed individually and based on the circumstances as to a refund. There will also, be an option to transfer to another program if that is appropriate. 

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6. Transferring to another program

If a participant cannot attend the program one week due to illness or unforeseen circumstances we will do our best to arrange an alternative day which maybe on line and not in person if the program was at a venue depending on availability at the venue and then it would incur the cost of hiring a room at the venue for that session. (approx. £20). Whilst, we will do all we can to provide an alternative week it is not guaranteed.

 

7. Cancellation of programs by Qui Coaching and changes to course content

7.1 Qui Coaching reserves the right to change any course content with prior notice if there is a valid reason to do so.  

 

7.2 We reserve the right to cancel or rearrange a program prior to the start date in unforeseen circumstances or incase of illness. In this case a full refund will be issued or you will offered an alternative date where appropriate. 

 

7.3 We reserve the right to postpone or cancel a session in unforeseen circumstances and participants will be offered an alternative date to continue the program or a refund for that week whatever is preferred.

 

8. Privacy (please refer to Privacy Policy for more detail)

The program may use, store, and process participants’ information in accordance with a privacy policy.

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9. Use of photographs

By attending a Qui Coaching program you agree to allow Qui Coaching use of photographs taken of the participants during the program for promotional material and on the website when required. You will be fully informed of this at the time however, if you wish to opt out of this, you can do so at the time or by emailing jacqui@quicoaching.co.uk prior to starting the program.

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Disclaimer: This program is not designed to provide or replace health care, medical or nutritional therapy services, or diagnose, treat, prevent or cure any physical, mental or emotional issue, disease or condition. 

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